Your experience with Affinity starts with a visit to our showroom, where you’ll meet with one of our professional designers to discuss your vision for your new kitchen. Your designer will visit your home to take measurements and to get an idea about how your new kitchen will fit into your lifestyle. Once you’re happy with the design and material selections, our technical specialist will carefully review the plans and approve your project for ordering.
Our Coordinators are the hub of our process. Your Coordinator will contact you directly to discuss delivery and installation schedules, and will be in regular communication with you and your renovation team – including Installer, Field Supervisor, Service Technician and Designer – to keep everyone on the same page.
Your Coordinator will manage every aspect of the project included in our scope of work. After your cabinetry has been received into our Scottsdale warehouse, it will be delivered to your home so that our skilled Installers can complete your installation in a timely fashion.
Once your new kitchen is installed, a Field Supervisor will carefully inspect the finished product to ensure that it meets our high standards and your expectations. If necessary, your Coordinator will have a Service Technician visit your home for touch-ups, adjustments or warranty repairs.
We hope you’ll enjoy your new kitchen for years to come and are confident that your experience with us is one you’ll be excited to share with friends and family.